Privacy Policy

Please be assured that we will never sell any of your information to a third party. We respect your right to privacy. As consumers ourselves, we know how annoying it can be to get junk emails and mail. Getting a phone solicitation during dinner time is especially upsetting to us also. Our philosophy is "Do unto others, as you would have others do unto you."

To the extent required, your information will be provided to our payment processor(s) to obtain credit card authorization and payment.

In the event of returned checks or credit card fraud, we reserve the right to use the information collected about you to work with credit bureaus, collection agencies, legal agencies, and law enforcement officials to obtain payment.

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Joeva.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive and advise you of the status of your order, shipment tracking information and to advise you of upcoming specials. Such addresses are not used for any other purpose and are not shared with outside parties. If you wish to be excluded from these offers, just send us an e-mail to astrofile@astrofile.com and let us know. We will honor your request without question. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How To Contact Us:
Should you have other questions or concerns about these privacy policies, please call or fax us Toll-Free at (888)201-4105 or send us an email at astrofile@astrofile.com. You may also write to us at: Astrofile, P.O. Box 2361, South Hackensack, NJ 07606-0961.